RBT repairs will be shut down until 4-1-18.


Please review the list of known failures and recommended solutions.  If required, complete the form below so that your issue can be best served.  Please note that your warranty covers defects in materials and workmanship discovered under normal use as prescribed in the manual.  Glass is covered for 30 days after which it is a $40 replacement cost.

Timing: Please allow for a week for a response, a week for the repair and a week for shipping.

There is a $40 cost for the glass replacement.

We are unable to assist you directly.
Please contact the retailer for assistance.